Each manufacture we carry has their own warranty program. Read on to determine what each manufacture offers.
Saeco Philips superautomatic espresso machines have varying warranty programs ranging from 1 year to 2 years. You can contact us (519.919.5217) if you are unsure about the warranty for your particular model. The warranty covers both parts and labour as well as shipping (if applicable) to a service centre and return shipping.
If your machine is not working properly call the Saeco Philips Service Centre at
You will need to have the following ready when you call:
If you purchased your machine from Espresso Canada and wish to have it serviced by Luciano, please indicate that to the service representative when you call.
The service centre will provide instruction and a shipping label.
The customer is responsible to package the machine. This is very important because more damage often occurs during shipping. Please follow the instructions here
JURA offers a two-year warranty. Shipping is only covered back to the consumer. It is the customers responsibility to pay to get their machine to the service. In Canada JURA has hospitality centre located in Mississauga. The centre has in house technicians that can walk provide phone support as well as video conferencing for technical support. If the issue cannot be resolved they will provide instruction on how to get your machine serviced.
If you need to ship your machine, please be sure to package your machine properly to avoid any damages. Follow the instructions here.
115 Matheson Boulevard East
Toll Free 1-855-544-8600
JURA Hospitality Centre Mississauga